What
are all the files and directories in my home directory?
What
type of technical support do you NOT provide?
How
do I run my own cgi programs?
How
do I use the anonymous ftp site?
How
do I create email aliases, and how do I redirect them?
How
do I use the autoresponders/infobots?
How
do I see who is using my infobots?
How
do I use Real Audio/Video?
How
do I change my FTP/TELNET login password?
How
do I check the web usage stats for my domain?
What
are the proper settings to configure my POP email accounts?
What
is the correct path to perl(and other programs)?
How
do I create my own "404 Not found" error page?
How
do I use the secure server for my order page?
How
do I use the Mail list directory?
Where's
my Java Chat?
.
What
are all the files and directories in my home directory?
When you connect
to the root or "home" directory of your account via ftp, you will see the
following system files & directories/folders which are landmarks suggesting
a successful connection:
.
File/Directory
Name Description
-----------------------------------------------------------
.bash_history
System File
.bash_logout
System File
.bash_profile
System File
.bashrc
System File
.htpasswd
Encrypted Password File
.redirect
Email Re-Direct Variables File
.screenrc
System File
access-log
System File
anonftp
Anonymous FTP Directory
infobots/
AutoResponders Directory
maillists/
Mailing List Directory
pass
System File
www/ <------------------
Place Your Web Pages In Here!
.
All your HTML
files and subdirectories should be placed in the www directory. Your CGI-BIN
is also located in the www directory.
.
What
kind of technical support do you NOT provide?
We do NOT
provide any technical support relating to HTML syntax, Java programming,
JavaScripting, any software or script installations, CGI programming, the
re-editing of pre-installed CGI-scripts (we offer pre-installed CGI scripts
"as-is"), nor any other non-network related aspect.
.
How
do I run my own cgi programs?
Just put your
CGI programs/scripts in the cgi-bin directory. It's located under your
www directory. To acccess your cgi script you would either "GET" or "POST"
to http://yourdomain.com/cgi-yourdomain/yourscript.pl or you can place
your cgi scripts in the www directory and name them with the .cgi extension.
If you name them with the .cgi extension, you can then access them as http://yourdomain.com/example.cgi
.
How
do I use the anonymous ftp site?
Your anonymous
ftp site is completely different from your web site. When people ftp to
your domain anonymously, this means they are accessing the public ftp portions
by typing ftp://yourname.com. They will see the following directories:
bin/
dev/
etc/
incoming/
lib/
pub/
"pub" is where
you should put all your accessible files for the public to view and download.
Place the files for public download like so ftp://yourdomain.com/pub/your-file-name
"incoming"
is for the anonymous users to upload files. You are responsible for any
"pirated" software uploaded by the anonymous users. Remember "pirated"
software is strictly prohibited on any Neon Networks web hosting accounts!
The anonymous ftp sites will be periodically monitored for any abuses.
You may ignore the other directories.
.
How
do I create email aliases, and how do I redirect them?
Assume your
domain is "example.com". You need to edit the .redirect file in your home
directory. Here is a sample .redirect file for example.com:
default example@example.com
webmaster
example@example.com
sales joe@aol.com,mike@whatever.com
info robert@example.com
That will automatically
redirect all webmaster@example.com emails to example@example.com, sales@example.com
to joe@aol.com AND mike@whatever.com, and info@example.com to robert@example.com.
All others will go to example@example.com. PLEASE NOTE: DO NOT alter the
default. The first line of your .redirect should not be altered or your
real email(POP) accounts will malfunction.
It's important
to note that the second column must be REAL (POP) accounts. You cannot
redirect emails to an alias. Please note that it takes about 5-10 minutes
for the .redirect file to go into effect after you've updated it. Ask us
to create additional real email(POP) accounts!
.
How
do I use the autoresponders/infobots?
Very simple.
Just create a text file and put it in the infobots directory. Let's say
that the name of the text file is "info". Now, when you send mail to info@example.com,
you will get the text file mailed back to you. That's it. Try it out. There
is no limit to the number of these infobots. Note that the name of the
file is simply "info", and not "info.txt".
.
How
do I see who is using my autoresponders/infobots?
Assume your
infobot address is info@example.com. Just put the following line in your
.redirect file. Its important that you have the infobot installed before
entering the address line in the .redirect
info example@example.com
The original
email message will be sent to example@example.com, and the original sender
will get the infobot text.
.
How
do I use Real Audio/Video?
Real Audio/Video
is available for a small extra charge (email webhosting@neonnetworks.com
for more info)
.
RealAudio/Video
is a real time audio/video transmission/player system. A digital audio/video
stream is transmitted from the server over the internet to the destination
and played immediately, rather than being stored to disk first and then
played.
.
Each audio/video
clip requires two files: a metafile with extension .ram, and the digital
audio clip itself, with extension .ra. The .ram file
holds one or more lines of ASCII text, each of which references the .ra
file to be played when the .ram file is accessed by the browser. Entries
in .ram files have the form:
pnm://your-domain.com/realaudio/your-domain/name-of-clip.ra
Place your
.ram and .ra files in the realaudio subdirectory under your web directory.
.ram files
must be uploaded in ASCII mode while .ra files must be uploaded in BINARY
mode.You may then access these files as realaudio/file.ram under your www
directory.
.
How
do I change my FTP/TELNET login password?
Using Telnet
software, login to your domain. Your username is yourdomain without the
www or .com. Your password is the same as your FTP password. After you've
logged on, type "passwd" and follow the simple instructions. You can exit
the telnet session by typing "exit".
.
How
do I check the web usage stats for my domain?
Stats are
updated once a week.
You may check
your stats by going to http://yourdomain/wusage with your favorite browser.
.
What
are the proper settings to configure my POP email accounts?
Mail server
username: Whatever is before the @ sign within your POP email address.
For example, if your POP email was sales@example.com then your Mail server
username would be "sales".
Outgoing mail
(SMTP) server: yourdomain.com
Incoming mail
server: yourdomain.com
.
What
is the correct path to perl(and other programs)?
perl5: /usr/bin/perl
perl5.003:
/usr/bin/perl5.003
perl5.004:/usr/local/bin/perl5.004
sendmail:
/usr/sbin/sendmail
date: /bin/date
java: /usr/bin/java
python: /usr/bin/python
Domain paths
using example
if your domain was fred.com
Main dir: /www/fred/
Cgi-bin: /www/fred/cgi-bin
.
How do
I create my own "404 Not found" error page?
Simply modify
the missing.html file in your main web directory.
.
How
do I use the secure server for my order page?
Normally,
any text(such as your credit card number) sent from your browser to the
web server is sent as plain text. This means that a hacker could potentially
intercept(however unlikely) the information sent from your browser and
read it. Therefore, by using the secure server, the information is encrypted
before it is sent from your browser. It would be practically impossible
for anyone to decrypt it without knowing the key. Please use the secure
server only when necessary. When you FTP to your site, you will notice
a file called faq.html within your www directory. In there, it explains
how to access your secure space. Access this information by typing http://yourdomain.com/faq.html#16
using your favorite browser.
.
How
do I use the Mail list directory?
Email the
following autoresponders for help
To
build a mailling list from responses to your infobots.
To
Use plusmail system for simple listserver type operation
.
Where's
my Java Chat?
We provide
Java Chat programs for use on your domain. Extra charges apply for use
of this feature. If you have applied for basic Java Chat, look on your
website for a chat directory. It will already be configured for your server.
To join the chat, with your browser, go to:
http://www.yourdomain.com/chat
The page can
be customized, but leave all the tags alone that have to do with <APPLET
CODE>.
These rooms
are capable of up to 20 users at one time.Back
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